Don't depend on shared inboxes or distribution lists when employees need assistance. Awebdesk lets businesses of every size easily manage their internal helpdesks. It only takes a few hours to get started, and Awebdesk's productivity tools let you automate processes and close cases faster. It's easy to create FAQs and share your knowledge base so employees can find their own answers. And our flex agent pricing lets you add part-time staff whenever you need it.

 

Business automation

Set custom rules and workflows

Automate processes to help your team speed through repetitive tasks and frequently asked questions so they can focus on complex ones. 

Phone system for sales teams

 

Case management

Route cases so they don't fall through the cracks

Assign every inquiry to the right person and keep everyone organized with intelligent tools that help you respond and resolve problems in record time.

 

 

 

Phone system for support teams

 

Knowledge base

Let employees help themselvess

Keep consistent, correct answers accessible at your agents' and employees fingertips – even from their mobile phones. 

Phone system for support teams

 

Flex agent pricing

Pay by the hour, not the user

Flex licenses give part-time agents access to the same functionality as full-time ones. It's an easy way to grow and scale your internal ticketing system without breaking the bank.

 

 

 

Phone system for support teams

Companies big and small use Awebdesk to help their employees. It's a cost-effective way to offer fast, efficient support for employees.